Most patients don't think about booking an appointment during office hours — they think about it at 9pm, when the kids are in bed and they finally have a moment.
The missed call problem
When a patient calls after hours and gets no answer, most don't call back. They move on.
A single missed appointment costs your practice approximately $400 TTD. Multiply that by a few per week and it becomes a real revenue problem.
How an always-on booking page changes this
With a booking page that never closes, patients can submit a request at any time. You review it on your terms — no availability is ever exposed, no slot-picking.
The data backs it up
60% of appointment requests through Connectient come in after hours. Based on actual appointment data from active practices.
This isn't an edge case — it's the majority.
What to do next
If your practice is still phone-only, you're leaving appointments on the table every week.
Start your free 30-day trial — no credit card required.